北京航空航天大学学报(社会科学版) ›› 2018, Vol. 31 ›› Issue (3): 84-90.DOI: 10.13766/j.bhsk.1008-2204.2017.0268

• 航空法与外层空间法 • 上一篇    下一篇

中国航空机票超售行为的合法性探讨

于丹, 王乙伊   

  1. 华东政法大学 国际法学院, 上海 200042
  • 收稿日期:2017-09-11 出版日期:2018-05-25 发布日期:2018-05-30
  • 作者简介:于丹(1977-),女,辽宁沈阳人,副教授,博士,研究方向为国际法、航空法.
  • 基金资助:

    上海市法学会2017年年度招标课题(C-6901-17-047)

Analysis on Legitimacy of Chinese Airlines' Overbooking Practice

YU Dan, WANG Yiyi   

  1. International law School, East China University of Political Science and Law, Shanghai 200042, China
  • Received:2017-09-11 Online:2018-05-25 Published:2018-05-30

摘要:

机票超售在民航售票实践中广为采用,但由于可能导致已购票旅客被原定航班拒载,实践中常引发投诉和纠纷。法律上关于超售的争论主要在于其是否具有合法性,航空公司单方面制定的超售规定能否对航空消费者构成约束。在中国立法对超售尚处空白的情况下,航空公司的超售规定只有上升为航空运输合同的内容,才具备合法性基础。结合中国法律对于格式条款订入合同的条件要求,建议中国航空公司在横平超售规则内容和履行提示义务方式上同时做出改进。

关键词: 机票超售, 合法性, 航空消费者, 格式条款, 提示义务, 衡平超售规则

Abstract:

Overbooking is widely accepted by airlines in the ticket sale practice. However, since overbooking may lead to denied boarding, there are always complaints and disputes caused by overbooking, which may harm the healthy development of our civil air transportation. Arguments on overbooking, in the field of law, are mainly on its legitimacy. Since there are no statute stipulations on airline overbooking in China, it is only effective when airline's overbooking policy is identified as terms of transportation contracts. Based on current law stipulation on standard terms of contract, a critical look should be taken at the policy and practice of overbooking by Chinese airline. It is strongly proposed that airlines make improvements both to the fairness of overbooking policy and to calling passenger's attention.

Key words: overbooking, legitimacy, passengers, principles of fairness and reasonableness, duty to call attention, fairness of overbooking policy

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