ISSN 1008-2204
CN 11-3979/C
温海红, 王怡欢. “嵌入式”养老院入住老年人的满意度及其影响因素分析——以上海市为例[J]. 北京航空航天大学学报社会科学版, 2020, 33(2): 72-79. DOI: 10.13766/j.bhsk.1008-2204.2019.0425
引用本文: 温海红, 王怡欢. “嵌入式”养老院入住老年人的满意度及其影响因素分析——以上海市为例[J]. 北京航空航天大学学报社会科学版, 2020, 33(2): 72-79. DOI: 10.13766/j.bhsk.1008-2204.2019.0425
WEN Haihong, WANG Yihuan. Satisfaction and Influencing Factors Analysis of Older People Lived in "Embedded" Nursing Home: Take Shanghai as an Example[J]. Journal of Beijing University of Aeronautics and Astronautics Social Sciences Edition, 2020, 33(2): 72-79. DOI: 10.13766/j.bhsk.1008-2204.2019.0425
Citation: WEN Haihong, WANG Yihuan. Satisfaction and Influencing Factors Analysis of Older People Lived in "Embedded" Nursing Home: Take Shanghai as an Example[J]. Journal of Beijing University of Aeronautics and Astronautics Social Sciences Edition, 2020, 33(2): 72-79. DOI: 10.13766/j.bhsk.1008-2204.2019.0425

“嵌入式”养老院入住老年人的满意度及其影响因素分析——以上海市为例

Satisfaction and Influencing Factors Analysis of Older People Lived in "Embedded" Nursing Home: Take Shanghai as an Example

  • 摘要: "嵌入式"养老作为新兴养老服务模式,充分结合了社区居家养老服务和机构养老服务的双重优势,弥补了两者的不足,应成为社会力量兴办养老服务的重要模式之一。利用上海市调研数据,基于SERVPERF模型,分析"嵌入式"养老院入住老年人的满意度及其影响因素。研究发现,一半以上的老年人表示不满意"嵌入式"养老院提供的服务,影响"嵌入式"养老服务满意度的因素主要包括政策支持度、养老院信息化设施、养老院服务内容丰富程度、养老院服务人员专业水平、老年人的失能程度、文化程度和养老金水平。因此,为推进"嵌入式"养老院的蓬勃发展和养老服务供给侧改革进程,研究给出了完善"嵌入式"养老服务政策、建立社区与"嵌入式"养老院分工协作机制等对策建议。

     

    Abstract: "Embedded" old-age service, as a new model of old-age service, fully combines the dual advantages of community home-based old-age service and institutional old-age service, and makes up for the shortcomings of both, so should become one of the important modes for social forces to establish old-age service. Based on SERVPERF model, this paper analyzes the satisfaction of the elderly in the "embedded" nursing home and its influencing factors. The study found that more than half of the elderly expressed dissatisfaction with the services provided by the "embedded" nursing home, and the factors affecting the satisfaction of the "embedded" nursing service mainly include the support degree of the pension service policy, the information facilities of the nursing home, the richness of the pension service content, the professional level of the pension service staff, the self-care ability, education level and pension level of the elderly. Therefore, in order to promote the vigorous development of the "embedded" nursing home and the reform process of the supply-side of pension services, this paper puts forward some countermeasures and suggestions, such as improving the "embedded" pension service policy, establishing the division and cooperation mechanism between the community and the "embedded" nursing home.

     

/

返回文章
返回