JOURNAL OF BEIJING UNIVERSITY OF AERONAUTICS AND A ›› 2015, Vol. 28 ›› Issue (6): 57-65.DOI: 10.13766/j.bhsk.1008-2204.2015.0348

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Mobile Payment and Consumer Protection:a Case Study of Alipay

Liu Yue   

  1. School of Economic Law, Shanghai Political Science and law, Shanghai 201701, China
  • Received:2015-06-23 Online:2015-11-25 Published:2015-12-02


The expanding use of mobile payments has raised many legal risks for consumers. This paper uses Alipay as an example to analyze various risks consumers are facing in the so-called third-party payment system from four aspects: security, privacy, transparency and complaint handling. The paper also discusses whether the existing legal instruments are relevant and sufficient to address the existing problems with concrete suggestions for these problems.

Key words: consumer protection, mobile payment, alipay, China, non-financial institution

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