ISSN 1008-2204
CN 11-3979/C

中国城市社区突发事件及其应对问题研究——基于网易新闻社区报道的统计分析

On Problems of Urban Community Emergencies and Social Response in China: Statistic Analysis Based on Community Reports of NetEase News

  • 摘要: 运用文献分析等研究方法,以2004年至2018年网易新闻板块报道资料汇总的数据库为对象,通过对21世纪以来这十多年中国城市社区突发事件进行归纳分析,其基本特点主要是社区社会安全事件与事故灾难在数量上占据绝大多数,主要集中在直辖市、省会城市和东南沿海发达地区重要城市,在发展态势上呈现逐年递增的趋势,近年来新型社区突发事件接连出现。从事件应对的全过程及其原因来看,预防环节重视程度较低,应急处置与救援能力严重不足,善后自我学习改进缺乏制度建设,较少考虑地域、季节上的差异,对国外有益经验借鉴基本缺失,事件应对总体效果欠佳。今后社区突发事件发展趋势是线上(互联网)与线下相结合,社区内外互动性增强,涉外因素、国际因素会逐步增多,部分事件暴力对抗性加剧,潜在新型社区突发事件不断出现,在事件应对中需要强化和普及科技支撑手段,注重吸收境内外有益经验并且结合社区实际情况创新应对方式,有效提升城市社区突发事件应对能力。

     

    Abstract: With the application of document analysis method, the paper conducts an inductive analysis of the urban community emergencies in the past ten years based on the database of NetEase news on community reports from 2004 to 2018. The basic characteristics of the emergencies are that the social security incidents and accident disasters in the community occupy the vast majority. The urban community emergencies are mainly concentrated in the municipalities directly under the central government, provincial capital cities and important cities in the developed coastal areas of the southeast. It shows a trend of increasing year by year. In recent years, new types of community emergencies have appeared one after another. Judging from the incident response and its causes, the prevention link has a low degree of attention, the emergency handling and rescue capability is seriously insufficient, the self-study improvement of the aftermath lacks system construction, and the regional and seasonal differences are less considered. Basically missing, the overall response to the event is not good. In the future, the development trend of community emergencies is the combination of online (Internet) and offline. The interaction between the inside and outside of the community is enhanced. Foreign-related factors and international factors will gradually increase. Some incidents will be confronted with violence, and potential new community emergencies will continue to emerge. In the response to the incidents, it is necessary to strengthen and popularize scientific and technological support means, focus on absorbing domestic and foreign beneficial experience and innovate coping styles in light of the actual situation of the community, and effectively improve the ability of urban community emergency response.

     

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