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�������պ����ѧѧ�� 2004, Vol. 30 Issue (05) :469-474    DOI:
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Research on product platform-based quality assurance in mass customization
Wang Xuecong, Tang Xiaoqing*
School of Mechanical Engineering and Automation, Beijing University of Aeronautics and Astronautics, Beijing 100083, China

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Abstract�� It brought forward the approaches of the quality assurance system in mass customization as a systematic engineering, which included systematically analyzing requirements to build a customer-centered product platform, re-engineering product relative processes, enhancing management of agile supply chain, and improving the quality of derived products by continuously improving the quality of the product platform. In practices, the result shows all of these approaches based on the technology of product platform will dedicate to help enterprises enhance the capabilities to meet the requirements of customer groups and individuals, and realize the objectives of steadily promoting customer satisfaction.
Keywords�� products   quality   mass customization   product platform   quality assurance   customer satisfaction     
��ѩ��, ������.���ڲ�Ʒƽ̨�����Ĵ��ģ����������֤�о�[J]  �������պ����ѧѧ��, 2004,V30(05): 469-474
Wang Xuecong, Tang Xiaoqing.Research on product platform-based quality assurance in mass customization[J]  JOURNAL OF BEIJING UNIVERSITY OF AERONAUTICS AND A, 2004,V30(05): 469-474
http://bhxb.buaa.edu.cn//CN/     ��     http://bhxb.buaa.edu.cn//CN/Y2004/V30/I05/469
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