基于产品平台技术的大规模定制质量保证研究

王雪聪; 唐晓青

基于产品平台技术的大规模定制质量保证研究

北京航空航天大学机械工程及自动化学院, 北京 100083

详细信息

中图分类号: TH 164
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出版历程
- 网络出版日期: 2004-05-31

Research on product platform-based quality assurance in mass customization

School of Mechanical Engineering and Automation, Beijing University of Aeronautics and Astronautics, Beijing 100083, China

摘要

摘要: 明确提出了针对大规模定制生产模式特点的质量保证体系的实现是一项系统工程,其实现方法主要包括:以顾客满意为中心,凝练顾客需求来构建产品平台;基于产品平台,重组产品过程;加强敏捷供应链管理,稳定产品平台质量;持续改进产品平台,推动最终产品质量提高等.体系实施研究的实践表明:基于产品平台技术的大规模定制质量保证可以帮助企业增强满足顾客群体与个体质量要求的能力,最终达到持续提升顾客满意的目的.
- 产品 /
- 质量 /
- 大规模定制 /
- 产品平台 /
- 质量保证 /
- 顾客满意
Abstract: It brought forward the approaches of the quality assurance system in mass customization as a systematic engineering, which included systematically analyzing requirements to build a customer-centered product platform, re-engineering product relative processes, enhancing management of agile supply chain, and improving the quality of derived products by continuously improving the quality of the product platform. In practices, the result shows all of these approaches based on the technology of product platform will dedicate to help enterprises enhance the capabilities to meet the requirements of customer groups and individuals, and realize the objectives of steadily promoting customer satisfaction.
- products /
- quality /
- mass customization /
- product platform /
- quality assurance /
- customer satisfaction

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参考文献(1)

[1] 尹尊声, 海闻. 技术管理:开发与贸易[M]. 上海:上海人民出版社, 1995 Yin Zunsheng, Hai Wen. Technology management:development and commerce[M]. Shanghai:Shanghai People Press, 1995 (in Chinese) [2] Pine B J. A market of one[M]. Massachusetts:Harvard Business School Press, 2000 [3]Meyer M H, Seliger R. Product platforms in software development[J]. Sloan Management Review, 1988, 40(1):61~74 [4] GB/T 19001—2000, 质量管理体系——基础和术语[S]B/T 19001—2000, Quality management system—foundation and glossary[S]in Chinese) [5] Terninko J. Step-by-step QFD:customer-driven product design . Florida:St. Lucie Press, 1997 [6]Anderson D M, Pine B J. Agile product development for mass customization:how to develop and deliver products for mass customization, niche markets, JIT, build-to-order and flexible manufacturing[M]. Chicago:IRWIN Professional Publishing, 1997 [7]Meyer M H, Lehnerd A P. The power of product platforms:building value and cost leading ship[M]. New York:The Free Press, 1997 [8] 徐晓飞, 战德臣, 叶丹,等. 动态联盟企业组织方法体系[J]. 计算机集成制造系统—CIMS, 1999, 5 (1):7~12 Xu Xiaofei, Zhan Dechen, Ye Dan, et al. Dynamic alliance methodology [J]. Computer Integrated Manufacturing System—CIMS, 1999, 5 (1):7~12(in Chinese) [9] 李全龙, 叶丹, 战德臣,等. 动态联盟过程模型[J]. 计算机集成制造系统—CIMS, 1999, 5(4):29~34 Li Quanlong, Ye Dan, Zhan Dechen, et al. Dynamic alliance process model[J]. Computer Integrated Manufacturing System－CIMS, 1999, 5(4):29~34(in Chinese) [10] 张富山. 持续改进:永恒的追求(2000版GB/T 19000-ISO 9000族标准实用丛书) [M]. 北京:中国计划出版社, 2001 Zhang Fushan. Sustaining improving:lasting hanker (GB/T 19000-ISO9000 applied standard series in 2000 edition) [M]. Beijing:China Planning Press, 2001(in Chinese)

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